Frequently Asked Questions

17. Does your system automatically create user IDs and passwords?

1. Yes, and in addition, we give you means to easily communicate that information to your employees.
   

17. Can I track professional licensures or certifications and know when they expire within your system?

1. Yes.  You can track licensure renewal and certificates with the full capability to run reports by license type and expiration date utilizing the TrackIt feature.  If it has an expiration date, you can track it!
   

17. Does your system assist in the day to day duties of managing meetings and in-services?

1. Our product offers printable rosters, name badges, certificates and mailing labels for educational events in a click of a button.
   

17. Do you offer ID badge scanning?

1. Yes.  Through our system, you can upload ID badge scans from your live events and meetings allowing you to track attendance in a matter of minutes.
   

17. What type of reporting do you offer?

1. We offer hundreds of comprehensive reports based on criteria you decide upon.  Print employee specific reports that include all careLearning courses, live events, license and certificate information, and statistical reporting.
   

17. Will my employees get the courses that are appropriate for their role automatically?

1. Yes. Use the automatic curriculum feature to determine what courses are appropriate for an employee by department and job code, and have courses assigned upon entry to the system. 
   

17. Can I track my community or volunteer education along with the education I offer my employees?

1. You can track educational records along with demographic information of non-employees at no additional cost.

17. Can I run reports on individuals who no longer work at our organization?

1. Yes, most any report that is available for your employees is available for termed employees.  If the person returns to your organization, their account is reactivated rather than creating a new account so you have complete historical data of their education. 

17. How can department managers run reports so they can see their employee’s progress?

1. Our education tracking system includes the ability to provide key employees reporting access as well as limit what employees they can report on.  Students are also able to print out their own educational records.

If you have any questions that are not answered here, please contact Laura Register, Director of Operations at 304-353-9722 or via email at lregister@carelearning.com.